Welcome to Xtenz by Breeze Mark (“we,” “our,” “us”). These Terms and Conditions (“Terms”) govern your use of our e-commerce website [www.xtenz.com] (the “Site”). By accessing or using our Site, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Site.
2. Eligibility
By using our Site, you represent that you are at least 18 years old or have the legal capacity to enter into a binding contract. If you are under 18, you may use our Site only with the involvement of a parent or guardian.
3. Accounts
To access certain features of our Site, you may need to create an account. You agree to provide accurate, current, and complete information and to keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
4. Orders and Payments
Order Acceptance: All orders placed through our Site are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason.
Pricing and Availability: All prices are listed in INR and are subject to change without notice. We strive to ensure accuracy but are not responsible for any errors in pricing or availability.
Payment: We accept payment through our third party payment gateway RazorPay. By providing payment information, you represent and warrant that you are authorized to use the payment method.
5. Shipping and Delivery
Shipping: We offer shipping to various locations. Shipping costs and delivery times vary based on the destination and shipping method selected.
Delivery: Estimated delivery times are provided for convenience and are not guaranteed. We are not responsible for delays due to carriers or unforeseen circumstances.
6. Returns and Refunds
Returns: We accept returns of unused and unopened items within [Insert Return Period] days of delivery. To initiate a return, contact us at [support@xtenz.com].
Refunds: Refunds will be processed to the original payment method within [Insert Refund Processing Time] days of receiving the returned item.
7. Intellectual Property
All content on our Site, including text, graphics, logos, images, and software, is the property of Xtenz by Breeze Mark or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written permission.
8. Prohibited Activities
You agree not to:
Use the Site for any unlawful purpose.
Violate any applicable laws or regulations.
Interfere with or disrupt the Site’s operation.
Transmit any harmful code or malware.
Use any automated means to access or scrape the Site.
9. Limitation of Liability
To the fullest extent permitted by law, Xtenz by Breeze Mark shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:
Your use of or inability to use the Site.
Any unauthorized access to or use of our servers and/or any personal information stored therein.
Any interruption or cessation of transmission to or from the Site.
Any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Site by any third party.
Any errors or omissions in any content or for any loss or damage incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available through the Site.
10. Indemnification
You agree to indemnify, defend, and hold harmless Xtenz by Breeze Mark, its officers, directors, employees, agents, and affiliates, from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your use of the Site or your violation of these Terms.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Insert Jurisdiction], without regard to its conflict of law principles.
12. Changes to Terms
We may update these Terms from time to time. Any changes will be posted on this page with the updated effective date. Your continued use of the Site constitutes acceptance of the revised Terms.
13. Contact Us
If you have any questions about these Terms, please contact us at:
Breeze Mark Email: [support@xtenz.com] Address: 65/A, 0, MILKAT NO. 1990/44 AND 1990/45, VIMAL SUPER MARKET APNA BAZAR, Mahesana Mehsana, Gujarat 384002, India
Thank you for shopping with Xtenz by Breeze Mark. We appreciate your business and look forward to serving you.
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